Support

Support Office Date:
18 Feb 2018
Support Office Time:
19:52
Support Status:
Not Available
MON
TUE
WED
THU
FRI
SAT
SUN
12
Feb
13
Feb
14
Feb
15
Feb
16
Feb
17
Feb
18
Feb
19
Feb
20
Feb
21
Feb
22
Feb
23
Feb
24
Feb
25
Feb
26
Feb
27
Feb
28
Feb
1
Mar
2
Mar
3
Mar
4
Mar
5
Mar
6
Mar
7
Mar
8
Mar
9
Mar
10
Mar
11
Mar
Calendar Legend:

5
Mar
Current Day (working)
5
Mar
Working Day
5
Mar
Current Day (holiday)
5
Mar
Holiday

Support availability calendar

The calendar below reflects the Support office availability within the current month. It also serves as a reference for the public holidays, date and time in the country where the Support office is located.

Solve a Problem

If you have problems with EZTitles or maybe you have found a bug, please consider these actions first:
  • Take the time to read our manuals. They may provide you with the answer you seek;
  • Check the Customers Area section for an update. If the bug that troubles you has already been found, downloading the latest version may solve your problem;
  • Read through the Change Log section. When a new version is released we post there all the information about bugfixes and new functionality.

If you still can't find an answer to your problem above, please send us an e-mail at support@eztitles.com. Please also include the following information in your message:
  • Your unique client number from the Registration Form you have received upon your purchase;
  • EZTitles/EZConvert version you are running (found in "Help/About", along with your registration, if you have any);
  • OS version (Windows XP, Windows Vista, Windows 7, Windows 8);
  • Detailed description of your problem;
  • Detailed description of your computer system (mainboard, processor, video/capture card, etc., you can copy/paste that information from "Help/About" in your software).

We will provide you with an explanation of your problem, possible workaround and if we are going to search for its solution in a future version of our products.