Support Request

Support availability calendar

The calendar below reflects the Support office availability within the current month. It also serves as a reference for the public holidays, date and time in the country where the Support office is located.

Solve a Problem

If you have problems with EZTitles or maybe you have found a bug, please consider:

Take the time to read our manuals. They may provide you with the answer you seek;

Take a look at the Downloads section. If the bug that troubles you has already been found, downloading the latest version may solve your problem;

Reading frequently the News section and Changelog, because when new version is released we post there all the information about bugfixes and new functionalities.

If you still can't find an answer to your problem above, please send us an e-mail at support@eztitles.com. Please also include the following information in your message:

EZTitles/EZConvert version you are running (found in "Help/About", along with your registration, if you have any);

OS version (Windows XP/Vista);

Detailed description of your problem;

Detailed description of your computer system (mainboard, processor, video/capture card, etc., you can copy/paste that information from "Help/About" in your software).

We will provide you with an explanation of your problem, possible workaround and if we are going to search for a resolution of this problem in a future version of our software.